All services are non-refundable once rendered.
Cancellations or rescheduling less than 12 hours before the appointment, including no-shows, result in a $50 charge.
Packages and gift cards are non-refundable but are transferable unless stated otherwise.
Retail products may be exchanged within 7 days, unused and in original condition.
Please contact us promptly if you have concerns so they may be addressed appropriately.